Moving From organization after deleting it

DCIT
DCIT Posts: 2  Freshman Member

I would like to ask how do i move a firewall device after deleting it and still says device registered to another account

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  • Zyxel_Melen
    Zyxel_Melen Posts: 2,638  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @DCIT,

    It seems like you were using a different account to register the firewall. Removing the device from the organization will keep the device's owner. Please:

    1. Use the same account to register.
    2. Use the Nebula app to register the firewall using the QR code scan.

    Zyxel Melen


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