SCR50AXE - not working app management and filtering

GiuseppeR
GiuseppeR Posts: 310  Master Member
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula First Comment Friend Collector
in Nebula

Hello everyone,

I saw NO apps in the dashboard area:

immagine.png

While I have selected everything:

immagine.png

and:

immagine.png

I'm sure that onsite the office is working, so I think that it is a bug:

immagine.png

Please let me know what to do, to give back filtering benefits to this site.

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,654  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @GiuseppeR,

    Your configuration is correct. The reason you didn't see the hits count is because your client didn't access any threats website and etc.

    Below screenshot is from my lab.

    image.png

    In addition, my SCR50AXE lan interface use itself as DNS server. If your configuration isn't same as my, please correct your configuration. Also, SCR50AXE doesn't support to block DNS over HTTPS traffics.

    For more details, please reference this FAQ:

    Why content filter fail to work on security router? — Zyxel Community

    Zyxel Melen


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