Nebula “Clients” section malfunction-bug

TipoTimido

Good morning,
Today I added two devices to my home network, I go into Nebula to change the name appropriately in the Menu -> Clients but when I click on them I am immediately bounced to the Dashboard. What is happening? Why if I click on any Client I am bounced to the Dashboard?

Any clients in the list i click, it send me to the dashboard instead of the Client edit page, where in the past i was able to edit friendly name etc…

TipoTimido

is there a limitation (i have only 31 device in the lan)?

This seams to me a site priviledge issue???

i need to edit the name of new client in my house…

TipoTimido

Update: From Nebula mobile APP i can edit the name…sems the malfunction is onlu site side. Can someone test this and report to support center?

matteosaitta

It's happening on my tenant too, any time I try to open the client detail it will crash and reload the site to the main dashboard view. Any other panel works fine.

Tested on Safari and Edge, on current windows and macos.

Zyxel_Judy

Hi users,

We have confirmed the reported issue and are actively working on a solution. We will notify you once the fix has been completed and implemented.

TipoTimido

super thanks.

Zyxel_Judy

Hi users,

The issue is fixed. Please verify that the issue has been resolved on your end.

matteosaitta

@Zyxel_Judy Client detail page no longer fails to load. Thanks!

TipoTimido

great! I confirm too that all work as before. Thanks for fast response and support!