[NEBULA] Wireless health monitor is not showing any data. How to I resolve this?

CPA

Wireless health monitor is not showing any data. How to I resolve this?

Zyxel_Jonas

Hi @CPA,

Welcome to Zyxel Community!

I would like to inform that Wireless health only supported on the latest firmware 5.50 and the model list below:

• NWA1123-AC HD
• NWA5123-AC HD
• WAC6303D-S

You may upgrade the firmware version on SITE-WIDE > Configure > Firmware management, scroll down and check the box of the specific AP then click on "Upgrade Now" as the figure below:

Hope it helps.

Thanks

Jonas,

CrazyTacos

Thanks! Upgrading the firmware worked for me!

CPA

Thanks for the reply. So is it only supported on 3 models of AP? If so will it be more in the future?

Zyxel_Jonas

Hi @CPA,

Yes, the Wireless health feature is only supported on the 3 APs below and for the new AP model that will release in the future.

• NWA1123-AC HD
• NWA5123-AC HD
• WAC6303D-S

Sincerely yours,

Jonas