NiB NWA1000 gives "Cannot Find Device" on Nebula mobile enrollment.

sysovr

Picked up one for cheap, can't seem to get it enrolled or access it. It shows up on my network, but refuses connections to the web ui. Attempting to use nebula mobile to scan the QR codes gives the "Cannot Find Device" error, as does attempting to enroll it via the normal nebula control panel.

Zyxel_Melen

Hi @sysovr,

I will send you a private message to request the device sticker photo to check.

In addition, please also check if your device is listed in this post or not.

https://community.zyxel.com/en/discussion/2875/nebula-what-model-supports-nebula-cc-currently