Captive portal logout-ip deprecated

Dylan96
Dylan96 Posts: 28  Freshman Member
Zyxel Certified Network Administrator - Nebula Zyxel Certified Network Administrator - Security First Comment Friend Collector

I have an ATP500 on Nebula with a captive portal. I had configured a logout-IP, and it's no longer working.

I had saved this KB, and it's no longer available. Why? https://support.zyxel.eu/hc/it/requests/466594

I used the following commands:

configure terminal

web-auth web-portal

session-page activate

exit

web-auth login setting

logout-ip 1.2.3.4

exit

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,010  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Dylan96,

    Regarding your question, it seems like this configuration worked before on this Nebula mode ATP500. May I know when it failed to work?

    Zyxel Melen


  • Dylan96
    Dylan96 Posts: 28  Freshman Member
    Zyxel Certified Network Administrator - Nebula Zyxel Certified Network Administrator - Security First Comment Friend Collector

    I set it up at the end of October 2024. I couldn't tell you when it stopped working, I just happened to notice it yesterday.

  • Dylan96
    Dylan96 Posts: 28  Freshman Member
    Zyxel Certified Network Administrator - Nebula Zyxel Certified Network Administrator - Security First Comment Friend Collector

    After restoring the default theme (we had configured a customised page) the logout url works correctly. But how come that KB was deleted?

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,010  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Dylan96,

    Apologize for the delayed reply.

    I think this is because that link is a request topic. Once the request has been closed, the users will not be able to see this request. Let me send you a PDF of that request so you can keep the configuration steps.

    In addition, I think this issue might be because you made some changes on Nebula. This caused the CLI configuration to be overwritten. You need to use CLI to configure it again.

    Zyxel Melen


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