SCR50AXE - impossible to setup a static IP

GiuseppeR

Hello everyone,

I went on Nebula webpage to setup a static IP in a site where I have a SCR50 sec. router:

I setup MAC address to IP address from interface page, no way to see that specific wifi client going to use x.x.x.9 value (checked MAC address multiple times).

So I went also on Clients list page:

and there I added a client (with that MAC address) with "Reserved IP" policy.

It was NOT possible to see that specific wifi client using the x.x.x.9 value until I decided to set that IP value manually in the wifi network card settings onboard that Windows 10.

Is there any known bug that blocks MAC address IP binding from Interface webpage on this specific model?

Please update me, thanks.

Zyxel_Judy

Hi @GiuseppeR ,

I setup MAC address to IP address from interface page, no way to see that specific wifi client going to use x.x.x.9 value (checked MAC address multiple times).

This feature is a known issue and is already on our roadmap. We will inform users via News & Release once it is completed.

So I went also on Clients list page: and there I added a client (with that MAC address) with "Reserved IP" policy.

For now, please select "Security router clients" instead of "All," and then you can add the client to meet your requirement.

Zyxel_Judy

Hi @GiuseppeR ,

I setup MAC address to IP address from interface page, no way to see that specific wifi client going to use x.x.x.9 value (checked MAC address multiple times).

This feature is a known issue and is already on our roadmap. We will inform users via News & Release once it is completed.

So I went also on Clients list page: and there I added a client (with that MAC address) with "Reserved IP" policy.

For now, please select "Security router clients" instead of "All," and then you can add the client to meet your requirement.