[NEBULA] NWA1123-ACHD IP Not Showing In Nebula for Hours
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Hi Freda,
As mentioned, please help to check why the IPs were not showing for hours under Organization.
The flow was
- Found two units without IP addresses at around 10:30pm, 10 July 2019 yet devices were running fine
- Rebooted by SI
- Monitored for around 5 hours still with IP
- IPs showed up in the next day
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Thank you!
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All Replies
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Hi @林追追 ,
I'll check the AP status in issue happened day. For the SI account issue, please share the account for us to check detail.
Thanks.
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Hi @林追追,
I'd like to check detail of these two APs by PM you. Please check your inbox for the information.
Thanks.
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Hi @林追追,
This issue was caused by data polling error and it's not shown the LAN IP on NCC. We'll have an enhancement for the AP and client information display.
Thanks.
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