Nsw 100 28p

Dennis_Eckhart

Hoi. Bought nsw100. Did scan qr to add to site. All seems fine but red led is blinking. Cannot connect to ncc. In nebula app the switch it’s not online. Can some one please advice / help ?

Zyxel_Judy

Hi @Dennis_Eckhart ,

You can download here:

https://www.zyxel.com/global/en/products/management-and-reporting/zyxel-devices-installation-tool-zon-utility

Zyxel_Judy

Hi @Dennis_Eckhart ,

To troubleshoot the issue as Nebula switch cannot connect the NCC, please refer to this article.

Zyxel Nebula Switch Troubleshooting Guide — Zyxel Community

Please be aware that the NSW100-28P model has reached its EOL status. For optimal performance and support, we recommend exploring our current switch offerings here:

Switch | Zyxel Networks

Dennis_Eckhart

hoi Judy, thanks for reaching out. i am browsing in circles. can not find the download link. I end up on the product page with firmware etc but there i can not find the network utility tool.

Zyxel_Judy

Hi @Dennis_Eckhart ,

You can download here:

https://www.zyxel.com/global/en/products/management-and-reporting/zyxel-devices-installation-tool-zon-utility

Dennis_Eckhart

the tool did help a lot. i did try several steps, fixed ip, reboot etc but the firmware update did the trick. many thanks. problem solved