SCR50-X

Logos_Atum

Hello,

I need to ask a question. Nebula says my device is offline, but the Wi-fi still works as it's supposed to.

Should I try and unpower/ power the router, or do I need to reconnect the app?

Kind retards

Daniel

Zyxel_Melen

Hi @Logos_Atum,

Could you help check the device's LED status?

Also, please reference this FAQ to troubleshoot:

How to troubleshoot SCR 50AXE gets offline on Nebula ? — Zyxel Community

Zyxel_Melen

Hi @Logos_Atum,

Could you help check the device's LED status?

Also, please reference this FAQ to troubleshoot:

How to troubleshoot SCR 50AXE gets offline on Nebula ? — Zyxel Community