Nebula Cloud Service Incident 2025-03-29 23:57 ~ 2025-03-30 01:55 (UTC+0)

Zyxel_CSO
Zyxel_CSO Posts: 453  Zyxel Employee
5 Answers First Comment Friend Collector Eighth Anniversary

Dear Nebula Users,

The system had some issues due to an incident.

Issue Started from:
2025-03-29 23:57 (UTC+0)

Resolved:

2025-03-30 01:55 (UTC +0)

Issue Symptom & Risk:
- some Nebula page get error start

Note: This incident does not affect Nebula devices and their local network services if there is no any configuration change.


If you observe any issues that do not match the symptoms & risks mentioned above, please contact @Zyxel_CSO

We apologize for any inconvenience this has caused.
Zyxel Nebula Support

Zyxel Nebula Support

Comments

  • Zyxel_James
    Zyxel_James Posts: 667  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers
    edited April 1

    Update:

    Resolved:

    2025-03-30 01:55:00 utc +0

    Zyxel Nebula Support