Security router - missing geo IP on Threat report

GiuseppeR

Hello everyone,

when I go on that page:

I cannot see georeference about "Ransomware" also if it has a Domain/IP info:

Is there a specific reason why the map is not complete like this one:

that is coming from SecuReporter?

Zyxel_Melen

Hi @GiuseppeR

Sorry for the delayed reply. After checking, our engineer found this domain doesn't match to any IP address when you reported. That's why we couldn't display the Geo address on the map.

Zyxel_Melen

Hi @GiuseppeR,

May I know if the site you marked is a domain or an IP address? Could you enable Zyxel support access and provide me with the org/site to check?

Zyxel_Melen

Hi @GiuseppeR

Sorry for the delayed reply. After checking, our engineer found this domain doesn't match to any IP address when you reported. That's why we couldn't display the Geo address on the map.