Nebula Cloud Service Incident 2025-04-14 07:53 ~ 08:42 (UTC+0)

Zyxel_CSO

Dear Nebula Users,

The system had some issues due to an incident.

Issue Started from:
2025-04-14 07:53 (UTC+0)

Resolved:
2025-04-14 08:42(UTC+0)

Issue Symptom & Risk:
- Some pages are unable to load successfully. Refreshing the page will help to load the data.

Note: This incident does not affect Nebula devices and their local network services if there is no any configuration change.

If you observe any issues that do not match the symptoms & risks mentioned above, please contact @Zyxel_CSO

We apologize for any inconvenience this has caused.
Zyxel Nebula Support

Zyxel_Melen

Update issue status:

Resolved:


2025-04-14 08:42(UTC+0)