Disable AP Isolation.

MKUCZ
MKUCZ Posts: 2  Freshman Member

My internet company just installed a Zyxel router and now I can connect several of my devices, including my google nest and my VR headset. I tried calling my internet provider and they are useless. I read somewhere I might have to disable AP isolation. So I registered onthe Zyxel site, entered my MAC ID and serial number but it can't locate my device. I'm at my wits end with this thing. I need help. Thank you!

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,120  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @MKUCZ ,

    To better support you, please provide the following information:

    • Your Zyxel router model name
    • The reason you're considering disabling AP isolation
    • Your AP model name
    • What help you need from us