Disable AP Isolation.

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MKUCZ
MKUCZ Posts: 1 image  Freshman Member
in Home Router

My internet company just installed a Zyxel router and now I can connect several of my devices, including my google nest and my VR headset. I tried calling my internet provider and they are useless. I read somewhere I might have to disable AP isolation. So I registered onthe Zyxel site, entered my MAC ID and serial number but it can't locate my device. I'm at my wits end with this thing. I need help. Thank you!

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,377 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @MKUCZ ,

    To better support you, please provide the following information:

    • Your Zyxel router model name
    • The reason you're considering disabling AP isolation
    • Your AP model name
    • What help you need from us

    Zyxel_Judy

  • M3nd1
    M3nd1 Posts: 2 image  Freshman Member
    First Comment

    I Have the same problem can not connect smart home device's becouse of App isolation and i don't know how to disable on the last router from the operator it work fine but this new one i have much problems

    My router it's

    Zyxel

    Model Number: NR5111

    S/N: S250Y34012332

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