[NEBULA] Dead GS1920v2-24HP

dpssupport Posts: 7
First Comment Friend Collector Fifth Anniversary
 Freshman Member
edited April 2021 in Nebula

Hi Chaps,

I recently setup 12 x GS1920v2-24hp switch's for a client, unfortunately one has died. I returned it to my office and tried a complete reset but failed. The unit powers up but the "sys" light consistently flash's, if i connect my laptop to any port i get no connection and the switch led does not light up

Any idea's please

All Replies

  • Zyxel_Jason
    Zyxel_Jason Posts: 387
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Sales Associate 25 Answers First Comment
     Master Member

    Hi @dpssupport ,

    If the SYS LED is always blinking after you power on the Switch, it may mean that the Switch can't boot up properly.

    Please contact the reseller or our local support and they will help you for RMA process.

    Hope it helps.

    Click this link to start: https://bit.ly/3R2Wx52

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