How to delete a MAC address in Cloud authentication

Zyxel_HsiuTe
Posts: 28
Zyxel Employee





In Cloud Authentication, there are two locations where MAC Authentication is supported:
- Site-wide > Configure > Cloud authentication > MAC
- Organization-wide > Organization-wide manage > Cloud authentication > MAC
To delete a MAC address entry from Site-wide > Configure > Cloud authentication > MAC, simply check the box in front of the MAC address and click the Remove users button.
If the Remove users button remains inactive when selecting a MAC address from the Site-wide page, it means the entry was created under Organization-wide manage > Cloud authentication > MAC.
In this case, you must go to the Organization-wide section to remove it.
If you encounter any other issues, please help create a post here
and tag @Zyxel_CSO , or create a ticket
directly to reach us.
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