How to delete a MAC address in Cloud authentication

Options
Zyxel_HsiuTe
Zyxel_HsiuTe Posts: 39 image  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch First Comment
edited May 5 in Site-wide settings

In Cloud Authentication, there are two locations where MAC Authentication is supported:

  • Site-wide > Configure > Cloud authentication > MAC
  • Organization-wide > Organization-wide manage > Cloud authentication > MAC

To delete a MAC address entry from Site-wide > Configure > Cloud authentication > MAC, simply check the box in front of the MAC address and click the Remove users button.

image.png

If the Remove users button remains inactive when selecting a MAC address from the Site-wide page, it means the entry was created under Organization-wide manage > Cloud authentication > MAC.

image.png


In this case, you must go to the Organization-wide section to remove it.

image.png

If you encounter any other issues, please help create a post here and tag @Zyxel_CSO , or create a ticket directly to reach us.

Categories

EnglishTiếng ViệtРусскийไทย中文（台灣）