FWA 710W connecting to wrong BTS

advapiIT

Hello,

I've a 710W ZTE that's connecting to a BTS that's behind a building while it has another one that's totally free of impediments.

Here's how it's installed:

Here's the fee BTS

A map of my city/home/bts

And some signal details

Would it be possible to force to connect to the other BTS?

Thanks

Zyxel_Judy

Hi there,

Cellular Lock should help you that your device will prioritize one base station if you are located within reach of multiple base stations.

The configuration path is Network settings > Broadband > Cellular Lock (LTE) & Cellular Lock(5G)

For detailed information about this feature, please refer to pages 156-158 in the User Guide.

Nebula FWA710_V1.18_Ed3.pdf

Zyxel_Judy

Hi @advapiIT ,

Basically, Cellular Lock should help you that your device will prioritize one base station if you are located within reach of multiple base stations. Let us take a look at an example configuration:

 In the above case you see that two base stations within reach had been defined. Please note that there is no priority order for the cells configured on the Cell Lock page. If there are more than 1 cells specified, the connection would be based on the signal level of the cells. For example, we set 2 cells, but the RFCN 1275 does not have necessarily higher priority than the RFCN 9560.

Zyxel_Judy

Hi there,

Cellular Lock should help you that your device will prioritize one base station if you are located within reach of multiple base stations.

The configuration path is Network settings > Broadband > Cellular Lock (LTE) & Cellular Lock(5G)

For detailed information about this feature, please refer to pages 156-158 in the User Guide.

Nebula FWA710_V1.18_Ed3.pdf

advapiIT

ok but Cell Lock may cause me to disconnect if the BTS goes in saving mode and turns off some cells/ frequencies… wouldn't be possible in the future firmware to prioritize the BTS?

Zyxel_Judy

Hi @advapiIT ,

Basically, Cellular Lock should help you that your device will prioritize one base station if you are located within reach of multiple base stations. Let us take a look at an example configuration:

 In the above case you see that two base stations within reach had been defined. Please note that there is no priority order for the cells configured on the Cell Lock page. If there are more than 1 cells specified, the connection would be based on the signal level of the cells. For example, we set 2 cells, but the RFCN 1275 does not have necessarily higher priority than the RFCN 9560.

advapiIT

I see two issue here… first how can I know the cell if my router does not connect to it? suppose that I put cell 123 but cell 123 does not exist…how can this connect to that BTS?

Would be possible in a future to have a way to prioritize just a BTS without the cell?

Thanks

Zyxel_Judy

HI @advapiIT ,

You need to check the Physical Cell ID (PCI) using apps/tools or contact your mobile carrier before entering it into the Cellular Lock feature.
Since multiple cells may exist on one cellular tower (BTS), if you want to prioritize a specific BTS, find and enter all of its associated cell IDs.

advapiIT

https://community.zyxel.com/en/discussion/comment/77836#Comment_77836

This need to be done manually?

Zyxel_Judy

Hi @advapiIT ,

You're right. Manually inputting the physical Cell ID tells the router which base stations you want it to connect to.

advapiIT

but how can I put all of them? since if they are closed for energy saving during the night, I'll lose my connection… can u pls try to implement it in the firmware so it give preferences to a BTS?

Zyxel_Judy

Hi @advapiIT ,

A base station is identified by all of its physical cell IDs. The method we are providing allows you to specify your preferred base station based on the physical cell ID.

Please collect all the physical cell IDs of your preferred base station and add them to the Cellular lock screen to adapt your request.