What will be happened when Nebula 30 days free trial license expired ?

Zyxel_JoyLee
Zyxel_JoyLee Posts: 42  Zyxel Employee
Friend Collector
edited May 15 in Other Topics

When your Nebula trial license expires, your Zyxel device will continue to function, but you will lose access to features that require a specific license. These features are typically indicated by a diamond icon within the Nebula interface. 

Here's what will happen:

  • License-supported features become nonfunctional: Features that require a license will stop working until you renew the license. 
  • Automatic switch to Base Pack (license-free): If you don't purchase a Nebula Pro or Plus Pack license, your organization will automatically be changed to the Base Pack version. This allows you to continue managing your network with Nebula, but without the premium features. 
  • Pro Pack features disabled: The Pro Pack features (marked with a diamond symbol in NCC) will be disabled. 
  • Cloud-Saving Mode: If your Nebula Professional (Pro/Plus) license has expired and the system is not accessed for 30 consecutive days, it will switch to Cloud-Saving Mode. 

To continue using the Pro or Plus Pack features, you can purchase a license through the Nebula portal or contact your local Zyxel agent or reseller. If you purchase a license during the trial, the paid subscription will begin automatically after the trial expires. 

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