Strange widget values: "Access points by usage" VS. "Access point clients by usage"

GiuseppeR

Hello everyone,

I have a site with a security router + 2 APs.

If I look at these two widgets I see huge difference in value:

Both of them are summarizing last 24h but on the left you see only 7 MB of usage.

Does "access point by usage" include also traffic spent via security router?

Zyxel_Melen

Hi @GiuseppeR

Yes, we have this in our feature request list.

Also, I create an idea post. We will monitor the comments and vote to evaluate this idea.

Display correct value in Access points by usage widget when APs are USG Lite 60AX's mesh repeator — Zyxel Community

Zyxel_Melen

Hi @GiuseppeR,

Access point by usage isn't include the wireless traffic on security router.

Comparing with our field trial network's dashboard, it is strange that the Access points by usage > Traffic value is smaller than the top of client in Access point clients by usage.

May I know if the issue remains? If so, please help to enable Zyxel support access, we will access to check this issue.

GiuseppeR

Hello @Zyxel_Melen

yes it persists:

I sent you the remote access via PM

Zyxel_Melen

Hi @GiuseppeR

Since your topology is USG Lite 60AX as mesh root and NWA50AX PRO as mesh repeater, this will cause the Access points by usage widget displays less than expected.

After checking, this is the "Access points by usage" widget only trace the traffic passing the uplink. If the traffic is between the same AP same SSID or the AP uplink is USG Lite 60AX (mesh root), the traffic will not be recorded in this widget.

GiuseppeR

Hello @Zyxel_Melen

do you plan to fix that detail considering USG 60AX mesh capabilities?

It could be useful to read that value properly, like if the AP was going to internet via RJ45 and not via mesh

Zyxel_Melen

Hi @GiuseppeR

Yes, we have this in our feature request list.

Also, I create an idea post. We will monitor the comments and vote to evaluate this idea.

Display correct value in Access points by usage widget when APs are USG Lite 60AX's mesh repeator — Zyxel Community

GiuseppeR

Hello @Zyxel_Melen

thanks a lot for this update. I liked the idea post too, of course.