Strange widget values: "Access points by usage" VS. "Access point clients by usage"

GiuseppeR
GiuseppeR Posts: 377  Master Member
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula First Comment Friend Collector
edited May 21 in Nebula

Hello everyone,

I have a site with a security router + 2 APs.

If I look at these two widgets I see huge difference in value:

immagine.png

Both of them are summarizing last 24h but on the left you see only 7 MB of usage.

Does "access point by usage" include also traffic spent via security router?

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,245  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    edited May 22

    Hi @GiuseppeR,

    Access point by usage isn't include the wireless traffic on security router.

    Comparing with our field trial network's dashboard, it is strange that the Access points by usage > Traffic value is smaller than the top of client in Access point clients by usage.

    image.png

    May I know if the issue remains? If so, please help to enable Zyxel support access, we will access to check this issue.

    Zyxel Melen


  • GiuseppeR
    GiuseppeR Posts: 377  Master Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula First Comment Friend Collector

    Hello @Zyxel_Melen

    yes it persists:

    immagine.png

    I sent you the remote access via PM

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