Why are the IP addresses of the wired clients not listed in Nebula?

Zyxel_HsiuTe

The client IPv4 address can be obtained through the following:

• IPv4 address detected from client’s LLDP (Link Layer Discovery Protocol) Management Address
• IPv4 address detected from the Nebula-managed access point
• IPv4 address detected from the Nebula-managed Security Appliance.

In most cases, endpoint devices do not include the IPv4 address in their LLDP TLV. As a result, wired clients typically do not display an IP address on the Clients page in Nebula.

However, if you notice that a wired client connected to a switch shows an IP address, it is usually because the device is connected to the internet through a Nebula-managed Security Appliance, which enables the IP address to be learned and displayed.

If you encounter any other issues, please help create a post here and tag @Zyxel_CSO , or create a ticket directly to reach us.