[NEBULA] Could not login to Android application Network Manager
I`m sorry, but i don`t know where to post my question.
I`m using Zyxel device and login and manager devices on PC with account: abc**@gmail.com
I want to use Android App with my Phone (Google app account: def**@gmail.com)
I`ve downloaded and installed Network Manager App to my phone, but when open App, there is no login box. And result: there is no device in screen
(. (I dont want to change my Phone Google account).
Anyone solved this?
Please help me!!!
I`m using Zyxel device and login and manager devices on PC with account: abc**@gmail.com
I want to use Android App with my Phone (Google app account: def**@gmail.com)
I`ve downloaded and installed Network Manager App to my phone, but when open App, there is no login box. And result: there is no device in screen

Anyone solved this?
Please help me!!!
0
Comments
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Hi BichTran,
We've tested with an android phone (HTC A9 android 6.0.1) and it looks fine with the login box.
Try with 3 accounts, they can go through the login page successfully and see the org/site/devices.
Is App the latest version (1.0.5)?
Please check the version of your phone and App first and reply with the symptom you observed.
Here's the login pages for your reference.
1 -
Good morning..
Thank you very much for you quickly reply.
I`m sorry, I did not explain clearly. Actually, I can install and login normally [Nebula Mobile] on my device: Only monitoring network device.
-> It`s OK.
By my problem is [Network Manager]: There no where to login when start app. (As screenshoots of this App in Google play, maybe I can monitor and change configuration of my device from mobile phone. It`s right?)
Thanks for you helps!!
0 -
Hi BichTran,
The [Network Manager] is not used to manage the Nebula device. The support models are listed below as the screenshot.
Please use [Nebula Mobile] to monitor/register the Nebula devices.
Our Nebula Mobile Apps currently supports lite functions such as monitoring/ QR code scanner and mounted devices by uploading captured device photo, you can refer to FAQ > Getting Started > What is Nebula Mobile Apps and How to use it on mobile devices? for more detail information.2 -
Hi mod,
Yes, I see.
Thank you very much!!!2
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