NSW100-10

PromeK

NSW100-10 does not accept password 1234, how do I do a factory reset?

Zyxel_Tina

Hi @PromeK,

Welcome to Zyxel Community!

Since the NSW100-10 switch is a pure Nebula cloud Switch, its login password will be the same as the Nebula site-wide password. Please go to Site-wide > Configure > Site settings to check the password on NCC.

https://community.zyxel.com/en/discussion/10552/why-cant-i-access-my-nebula-device-with-my-password-after-it-gets-online-on-ncc

For resetting the switch, the NSW100-10 does not feature a physical reset button. To restore factory defaults, you will need to use .bin and .rom files (download link). This process involves connecting via a console cable and reloading these files, as detailed in this article.

Please note that NSW100 series is already EoL. While the NSW100-10 can still be used, for optimal performance and access to current support, we recommend exploring newer switch offerings like the GS1920 series.

• GS1920 Series | 8/24/48-port GbE Smart Managed Switch | Zyxel Networks

Zyxel_Tina

Hi @PromeK,

Welcome to Zyxel Community!

Since the NSW100-10 switch is a pure Nebula cloud Switch, its login password will be the same as the Nebula site-wide password. Please go to Site-wide > Configure > Site settings to check the password on NCC.

https://community.zyxel.com/en/discussion/10552/why-cant-i-access-my-nebula-device-with-my-password-after-it-gets-online-on-ncc

For resetting the switch, the NSW100-10 does not feature a physical reset button. To restore factory defaults, you will need to use .bin and .rom files (download link). This process involves connecting via a console cable and reloading these files, as detailed in this article.

Please note that NSW100 series is already EoL. While the NSW100-10 can still be used, for optimal performance and access to current support, we recommend exploring newer switch offerings like the GS1920 series.

• GS1920 Series | 8/24/48-port GbE Smart Managed Switch | Zyxel Networks