WAN1 utilization from Nebula App shows wrong values

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GiuseppeR
GiuseppeR Posts: 558 image  Master Member
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula First Comment Friend Collector
in Nebula

Hello everyone,

I have a FTTW WAN connection linked to an ORG of mine that could use an upload of maximum 20 Mbps.

Via the Nebula App it is shown a non valid value when the upload bandwith is saturated by a remote backup:

immagine.png

While via nebula webpage is correct:

immagine.png

Is there a way to fix it?

All Replies

  • Zyxel_Tina
    Zyxel_Tina Posts: 471 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 100 Answers First Comment
    edited September 24

    Hi @GiuseppeR,

    Could you please provide more details via private message, such as the model name, org. name, Nebula app version, mobile phone OS (Android, or iOS), etc., and enable Zyxel Support Access, so we can investigate further?

    Zyxel Tina

  • GiuseppeR
    GiuseppeR Posts: 558 image  Master Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula First Comment Friend Collector

    Hi @Zyxel_Tina

    sent all the details via PM.

    Please let me know if you need something else 😁

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