Nebula Cloud Service Incident 2025-10-06 20:45 (UTC+0)

Zyxel_CSO

Dear Nebula Users,

The system had some issues due to an incident.

Issue Started from:
2025-10-06 08:45 (UTC+0)

Resolved:
2025-10-06 10:10（UTC+0）

Issue Symptom & Risk:
-Authentication issue might result in login failure.

Note: This incident does not affect Nebula devices and their local network services if there is no any configuration change.

If you observe any issues that do not match the symptoms & risks mentioned above, please contact @Zyxel_CSO

We apologize for any inconvenience this has caused.
Zyxel Nebula Support