IGMP Snooping off becouse block Lightware Vinx multicast traffic

MassimilianoDelta

Hi, I have that problem:
I have one XGS2220-54HP V5.0 connect to one XGS2220-30HP V5.0 with two 10 GBit fiber port LAG.
I have Storm control active
I have Spanning Tree active (16xxx and 32xxx)
I have one single vlan and it is Tugged in LAG port (I dont use Trunk port)
Only in the XGS2220-54HP have another vlan for 6 port with audio DANTE.
I must to power-off IGMP Snooping becouse the multicast traffic hangs only after few minutes. I use only one IGMP Snooping Querier
I'm not understand what's happening.
Where I can to see specific logs?
My configuration is in progress but now is this:
1x XGS2220-54HP V5.0 connect to LAG
1x XGS2220-30HP V5.0 connect to LAG
16 Lightware Vinx encoder (8 for each switch)
16 Lightware Vinx decoder (8 for each switch)

I await your support.
Thanks,
Max

MassimilianoDelta

I add that setup to QoS DIFFServ only in the xgs2220-54HP and only in the audio Dante port (total 6 port)

Zyxel_Tina

Hi @MassimilianoDelta,

Before we move forward, could you please confirm whether the switch has been configured according to the following FAQ for Dante network setup?

Configuring Zyxel Switch for the DANTE Network — Zyxel Community

If the configuration already follows this guide and the issue still occurs, please help us by:

1. Providing your complete network topology (a diagram is welcome), and kindly indicating the affected switch & ports.
2. Collecting and sharing the tech support info file from both switches via private message, so we can review the configuration and logs in detail.
   1. [Switch] How to collect the Tech-support Info on V4.80 firmware version and newer? — Zyxel Community
   2. Please note that the tech support info file should be collected when the issue is occurring.

Thank you for your cooperation!

MassimilianoDelta

https://community.zyxel.com/en/discussion/comment/80843#Comment_80843

MassimilianoDelta

Thanks for your support.I dont have problem with Audio DANTE and now is all disconnect

My problem is with Lightware Vinx Encoder and Decoder.

First Switch XGS2220-54HP:
- I have first videowall (4x2 display)

- every display are connect HDMI port to Vinx decoder

- 8 Vinx Decoder are connect to xgs2220-54HP (port 1-3-5-7-9-11-13-15)

- 8 Vinx Encoder are connect to xgs2220-54HP (port 2-4-6-8-10-12-14-16)

- every Encoder are connect in HDMI port to 8 PC Ubuntu

Second Switch XGS2220-30HP:

- I have second videowall (4x2 display)

- every display are connect HDMI port to Vinx decoder

- 8 Vinx Decoder are connect to xgs2220-30HP (port 1-3-5-7-9-11-13-15)

- 8 Vinx Encoder are connect to xgs2220-30HP (port 2-4-6-8-10-12-14-16)

- every Encoder are connect in HDMI port to 8 PC Ubuntu

- LAG T3:

- XGS2220-54HP Port 51 and 52 in 10GBit fiber connect to

- XGS2220-30HP Port 29 and 30 in 10Gbit fiber

I attach collect file

I await your answer,

thanks,

Max

techSupport_all_251014_134251.zip

techSupport_all_251014_134346.zip

MassimilianoDelta

I add that I have done downgrade to V4.8 in every Switch but dont work. I cannot to send muticast message between all port (switch alone) and between switch

thanks,
Max