FWA515- how to separate 2.4ghz and 5ghz wifi bands?

psychopomp1

Hi,

I've just purchased a FWA515 5G router and out of the box, the router only shows 1 combined wifi network in the router settings. I wish to separate the 2.4ghz and 5 ghz network but it seems i need to switch off both MLO and Mesh settings in order to do this:

However i cannot find the 'mesh'setting anywhere ? I can see a MLO setting but no mesh setting. I've already created a ticket but unfortunately the support agent hasn't been very helpful. Thank you.

Zyxel_Tina

Hi @psychopomp1,

After checking, we have made some adjustments to the configuration file. Please load the updated file and try again. If the issue persists, kindly let us know. Thank you.

(fix) backup-restore.txt

Zyxel_Tina

Hi @psychopomp1,

Welcome to Zyxel Community!

The FWA515 does not support mesh networking. The message you are seeing regarding "MESH or MLO" is a generic notice.

psychopomp1

Thanks Zyxel_Tina. So even though MLO setting is off, why is the switch to separate the networks is still greyed out? How do I separate the 2.4ghz and 5ghz wifi networks?

Zyxel_Tina

Hi @psychopomp1,

To assist you more effectively with the investigation, could you please provide the current running configuration file of your device?

The backup configuration file path: Maintenance > Backup/Restore and press Backup button

Thank you for your cooperation:)

psychopomp1

Hi Zyxel Tina

Configuration file attached, thank you.

Backup_Restore.txt

Zyxel_Tina

Hi @psychopomp1,

After checking, we have made some adjustments to the configuration file. Please load the updated file and try again. If the issue persists, kindly let us know. Thank you.

(fix) backup-restore.txt

psychopomp1

Thanks Zyxel tina, that has fixed it. However could you permanently fix this bug in the next firmware release? I believe the firmware on the FWA515 is still the initial (first) release. Thanks again!

Zyxel_Tina

Hi @psychopomp1,

Thanks for your feedback!

This issue may not be included in the immediate next firmware release but is expected to be fixed in a future update. Since your configuration has been adjusted, upgrading to the next release should not cause any problems. You will still be able to configure 2.4 GHz and 5 GHz settings separately.