Google forced me to change my email address
Freshman Member
Hello Everybody,
Since google forced me to change my email address, I can't log into my "old" account. But I have some devices connected to the account and can't use them anymore.
How can I manage this situation?
Thank you all
All Replies
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Hi @ChristianWolf,
Welcome to the Zyxel Community!
Regarding the issue you have encountered, please note that a change to your primary Google email does not automatically update the registered email or login credentials for your Nebula account. Could you please help confirm if you are unable to log in to your Nebula account even when using the original/old email address and password?
In addition, please share your old and new email addresses with us via PM so we can investigate further.
Thank you for your cooperation!
Zyxel Tina
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