Google forced me to change my email address

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ChristianWolf
ChristianWolf Posts: 2 image  Freshman Member

Hello Everybody,
Since google forced me to change my email address, I can't log into my "old" account. But I have some devices connected to the account and can't use them anymore.
How can I manage this situation?
Thank you all

All Replies

  • Zyxel_Tina
    Zyxel_Tina Posts: 432 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 100 Answers First Comment

    Hi @ChristianWolf,

    Welcome to the Zyxel Community!

    Regarding the issue you have encountered, please note that a change to your primary Google email does not automatically update the registered email or login credentials for your Nebula account. Could you please help confirm if you are unable to log in to your Nebula account even when using the original/old email address and password?

    In addition, please share your old and new email addresses with us via PM so we can investigate further.

    Thank you for your cooperation!

    Zyxel Tina

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