Changing SSID on a Mobile Router When Using Nebula

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Zyxel_Jami
Zyxel_Jami Posts: 227 image  Zyxel Employee
Zyxel Certified Network Administrator - WLAN Zyxel Certified Sales Associate First Comment Friend Collector

If you are experiencing issues changing the SSID of your mobile router, such as the Zyxel FWA505, through the Nebula platform, it's important to understand how these devices manage their wireless settings.

  1. Understand Device Compatibility:
    Mobile routers do not broadcast SSIDs configured under Nebula > Configure > Access points > SSID settings. This configuration applies only to devices in the Access Point and Security Router product lines.
  2. Access Local Web Interface:
    For mobile routers, all Wi-Fi settings, including the SSID, must be managed directly via the device's local web interface, not through the Nebula platform.
  3. Navigate to Wi-Fi Settings:
    For devices like the FWA505, access the local interface and go to Dashboard > WiFi Settings to modify your SSID. For more details, refer to the Zyxel Community article: Why isn't the mobile router broadcasting the Nebula SSID?