change email

elliberto

I Tried to change my Nebula email using Manage account, but window did not allow me to update my email. Can someone from Zyxel help me with this or is there another way to do this? Deleting my account is not an option because of Zyxel subscriptions associated with it

Zyxel_Ivan

Hi @elliberto,

I checked the system and the feature about account, all is good now.

I also found the reason caused you unable to change email. Consider the privacy and account security, I'll share the solution with you through PM. Please check your PM.

Thanks.

Ivan