[NEBULA] AP not getting recognized

kevin1000

I have the NWA1123-ACv2 Access Point. When I plug it into a POE switch at work it correctly connects to the network and works like an AP. When I take it home and plug it into a non-POE switch with the power supply attached to it, it does not work.

Thoughts

Thank you

Kevin

Alfonso

Hi @kevin1000

What does "It does not work" mean?

Does the device boot with the power supply? Or does not it boot?

I think if you you provide more information we will be able to help you.

Regards

kevin1000

the lights stay blinking green and orange and never go solid green. I can connect to it but get no traffic

Thanks

Kevin

Zyxel_Jonas

Hello @kevin1000 ,

Based on the description, if the NWA1123-ACv2 LED is blinking green & orange, it means that the AP cannot boot up properly you shouldn't be able to connect to the AP.

I would like to clarify the following:
1. May I know the specific LED light?
2. The power supply that you are using is the adapter provided by Zyxel, right? If no, please help to provide a photo of the input/output power information.
3. When you are at the work place, you could see that the NWA1123-ACv2 is online on Nebula Cloud?

Thanks.
Jonas