Nebula 19.30 unable to update a Flex 200H with 1.37

GiuseppeR · February 2

Hello everyone,

this night at 02.00 was planned an update to a 200H to 1.37.

Right now I still see the alert:

about the update that should have been done, but the firewall is still at 1.36:

Have I to update it manually via local UI?

Zyxel_Melen · February 2

Hi @GiuseppeR

Please help to enable zyxel support access and share org's name for us to identify this issue.

GiuseppeR · February 2

Hi @Zyxel_Melen

I have the same issue also with 50Hs, same planned update the past night…:

Sent a PM with these ORGs.

Zyxel_Melen · February 4

Hi @GiuseppeR

After checking, this is because our team postponed the auto firmware upgrade date before your scheduled job start, which is because we will release a new patch this month. Since we want to avoid firmware upgrades many times in a short time, we postponed.

If you want to upgrade first, you may process the upgrade now.