[NEBULA] Cloud authentication

laninformatica Posts: 2
edited April 14 in Nebula
I add a new user account for authenticaition but not work. 

Accepted Solution

All Replies

  • Nebula_Freda
    Nebula_Freda Posts: 364  Zyxel Employee
    Hi @laninformatica
    May I know what's the authentication you want to use?
    There are four types of the cloud authentication account, and user account type is used to do 802.1x authentication. 

    If you have set the SSID with WLAN security "WPA2-Enterprise with Nebula cloud authentication" but can't connect to the SSID, please share more information for us about the issue symptom. 

  • Nebula_Freda
    Nebula_Freda Posts: 364  Zyxel Employee
    Hi @laninformatica,

    If you want to create an administrator, please go to Organization > Administrator to add a new account and activate the account.

    After add the administrator, please note that if the email account was never registered in Nebula, please sign it up first and activate the account by the link in the email. 
    When the account was activated and able to login to Nebula, you can access the organization.

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