NWA50BE Nebula registration

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WileECoyoteIT
WileECoyoteIT Posts: 3 image  Freshman Member
First Comment

Hi,

I have a NCC account with two firewalls registered in two different sites.

I need to register my NWA50BE but once mac and serial are inserted I receive the message

"You are adding devices(s) without proper NCC license to organization, it will cause license problem and advanced features will be disabled if didn't assign license in 15 days."

Any hints?

Thanks!

Accepted Solution

  • GiuseppeR
    GiuseppeR Posts: 664 image  Master Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula 5 Answers First Comment
    Answer ✓

    You should have an extra NCC license also for that AP to add it inside Nebula ORGs maintaining PRO features, otherwise the AP will work but in a pair of weeks it will disable advanced features like database logs.

All Replies

  • GiuseppeR
    GiuseppeR Posts: 664 image  Master Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula 5 Answers First Comment
    Answer ✓

    You should have an extra NCC license also for that AP to add it inside Nebula ORGs maintaining PRO features, otherwise the AP will work but in a pair of weeks it will disable advanced features like database logs.

  • WileECoyoteIT
    WileECoyoteIT Posts: 3 image  Freshman Member
    First Comment

    Hi,

    thanks for the feedback.

    Do you know which license must be acquired for the AP?

    I have a Gold security Pack on a FLEX and a Elite Pack on a Security Router. This provides upgrade to Nebula PRO?

    Thanks!

  • Zyxel_Tina
    Zyxel_Tina Posts: 701 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 100 Answers 500 Comments

    Hi @WileECoyoteIT,

    The warning appears because your NWA50BE AP needs a Nebula Pro Pack license to join your NCC organization. Here's why:

    • Your Gold Security Pack (FLEX) and Elite Pack (Security Router) only license their specific devices—they don't extend to APs.
    • Every device in your organization needs its own Pro Pack license for full Nebula Pro features.

    Therefore, please purchase a Nebula Pro Pack license for your NWA50BE to maintain Pro status across all devices in your organization.

    Zyxel Tina

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