Nebula Cloud Service Incident 2026-03-10 03:07 - 06:42 (UTC+0)

Zyxel_CSO

Dear Nebula Users,

The system had some issues due to an incident.

Issue Started from:
2026-03-10 03:07 (UTC+0)

Resolved:
2026-03-10 06:42 (UTC+0)

Issue Symptom & Risk:
- Firewall interface status on the interface setting page displays incorrectly. (Affected model: USG FLEX/ATP/USG FLEX H series)
P.S. This is a display issue, not affecting the firewall.

Note: This incident does not affect Nebula devices and their local network services if there is no any configuration change.

If you observe any issues that do not match the symptoms & risks mentioned above, please contact @Zyxel_CSO

We apologize for any inconvenience this has caused.
Zyxel Nebula Support

Zyxel_CSO

Update:

Issue resolved:

2026-03-10 06:42 (UTC+0)