Event log troubleshooting
Hi all
I like the event log that comes with "reasons". Its a very powerful way to do some simplere troubleshooting.
- Did client dissconnect?
- Did client leave on purpose?
- Was the authentication wrong?
- Maybe roaming to 2,4ghz.
But there should be a description of the reasons shown. Maybe just a link to some good explantions, of what the "Reasons" mean.
And it should be possible to identify by the user name or maybe more options.
Overall its about Client feedback. "What is happening with the client."
It must be the first step in all WiFi troubleshooting. . .
"We got a client that cant connect. Lets go see how this client is actually communicating with the AP".
If client really cant connect or keeps disconnecting, then there WILL be some information in the communication from client to AP, that is useful in the troubleshooting starting process.
I like the event log that comes with "reasons". Its a very powerful way to do some simplere troubleshooting.
- Did client dissconnect?
- Did client leave on purpose?
- Was the authentication wrong?
- Maybe roaming to 2,4ghz.
But there should be a description of the reasons shown. Maybe just a link to some good explantions, of what the "Reasons" mean.
And it should be possible to identify by the user name or maybe more options.
Overall its about Client feedback. "What is happening with the client."
It must be the first step in all WiFi troubleshooting. . .
"We got a client that cant connect. Lets go see how this client is actually communicating with the AP".
If client really cant connect or keeps disconnecting, then there WILL be some information in the communication from client to AP, that is useful in the troubleshooting starting process.
4
Comments
-
I like this concept! it does require some time to troubleshoot, being more detailed does help alot.0
-
Hi @Mikethk
Your idea of the eventlogs truely will be helpful for IT/support personel to have a easier day at work.
We now have plans to enhance the overall message displays of eventlogs, it is expected to have more information and much recognizable feedback. It is scheduled in 2nd half of 2018.
However details are still in work, so be sure to stay updated on the forum.
Cheers0
Categories
- 8K All Categories
- 1.6K Nebula
- 60 Nebula Ideas
- 54 Nebula Status and Incidents
- 4.4K Security
- 224 Security Ideas
- 890 Switch
- 45 Switch Ideas
- 867 WirelessLAN
- 20 WLAN Ideas
- 5.2K Consumer Product
- 128 Service & License
- 268 News and Release
- 53 Security Advisories
- 12 Education Center
- 573 FAQ
- 273 Nebula FAQ
- 132 Security FAQ
- 73 Switch FAQ
- 72 WirelessLAN FAQ
- 7 Consumer Product FAQ
- Documents
- 34 Nebula Monthly Express
- 71 About Community
- 44 Security Highlight