USG Flex 100HP 1.37 Patch1 - Wrong network topology

GiuseppeR

Hello everyone,

I would like to highlight that on the 100 HP:

With 1 port for WAN and 1 port for LAN, the topology designed by Nebula is wrong:

As you can see it seems that I have some items directly conneted to the firewall.

How can I solve that?

Zyxel_Melen

Hi @GiuseppeR

Nebula topology visualization relies heavily on the Link Layer Discovery Protocol (LLDP) to identify how devices are physically connected.

Could you enable Zyxel support access for this organization so we can clarify the clients info and investigate this issue? And are the devices shown as "directly connected" actually plugged into the switch in this topology?

GiuseppeR

Hi @Zyxel_Melen

sent a PM with details for remote access.