Multy app no longer working on IOS

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MULTYMAN
MULTYMAN Posts: 2 image  Freshman Member
in Multy WiFi System

Hi

My multy app is asking for login but will not connect it looks for .to web address and fails.

This has been for a few days. Help! If I try a new set-up it says I am logged in already?

Thanks

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,669 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @MULTYMAN

    We are aware that multiple users are currently experiencing difficulties logging to Myzyxel Cloud.

    We want to assure you that our engineering team is actively investigating this issue. We understand how critical local router access is, and we are treating this with high priority.

    In the meantime, please use the option register device temporary.

    Zyxel Melen


  • Zyxel_Melen
    Zyxel_Melen Posts: 4,669 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @MULTYMAN

    Login issue is fixed. You may login again.

    Zyxel Melen


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