I bought a ZYXEL FWA505. Every 12hours the 4G /5G connection get disconnected.

henkh64

Hi,

I bought a ZYXEL FWA505. Every 12hours the 4G /5G connection get disconnected.

I shall then reboot it and repeat it again 12 hours later.

Any solution ?

Best regards,

Henk64

Zyxel_Judy

Hi @henkh64 ,

We recommend checking the cellular signal strength via the web GUI or the Zyxel Air app. If the signal parameters are poor, consider repositioning the device to a location with better coverage. Please refer to the article below for guidance on cellular signal parameter levels.

https://community.zyxel.com/en/discussion/26632/what-is-a-good-5g-cellular-signal-of-mobile-router

Additionally, you can further improve connection stability by setting up a daily reboot schedule under Maintenance.

https://community.zyxel.com/en/discussion/24229/how-to-schedule-a-reboot-for-zyxel-mobile-router