How to resolve "Device is already registered by another user" on Nebula?

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If you encounter the message "Device is already registered by another user" while adding an Access Point to your organisation in Nebula, this indicates that the device is still linked to another user's account. Follow these steps to resolve the issue:

1. Use the Nebula Mobile App: Open the Nebula Mobile App on your smartphone or tablet.
2. Scan the QR Code: Locate the QR code on your Access Point and scan it using the app.
3. Transfer Process: The app will guide you through a simple transfer process to reassign the device to your organization.

For detailed guidance, refer to the helpful article at the following link: Resolve "Device is already registered by another user" by Nebula Mobile App.