[NEBULA] Search registered devices across organizations

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Anton_Xpert1T
Anton_Xpert1T Posts: 1  ZCNE Certified
ZCNE Nebula Level 1 Certification - 2020
edited April 2021 in Nebula

Hi


is it possible to do a search on either the serial number or the MAC address across all the organizations that are linked to our account.


In other words, I've got an AP that is registered, but I don't know to which organization it is registered. Since we have 90+ organizations I can't just check all organizations one by one.

I need to unregister the device to register it to a different organization.

All Replies

  • Alex_Hoare
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    Hi,

    I have the exact same issue and am finding it difficult as I have dozens of organisations and multiple sites per organisation.

    A must  have feature.

    A
  • Zyxel_Melen
    Zyxel_Melen Posts: 1,716  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @Anton_Xpert1T & @Alex_Hoare,

    Welcome to the Zyxel community!
    You could go to "My device & services" to check your device is registered in which org and site.

    Hope it helps.

    Zyxel Melen

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