[NEBULA] captive portal does not seem to work with all devices

dpat

For example, on my galaxy tab 4, the captive portal page does not appear after authentication to wifi. so i don't have internet access.

Can you help me ?

Zyxel_Freda

Hi @dpat,

May I know that the strict policy of captive portal was set in your site?

Because some Android devices are not pop-up captive landing page when you set the strict policy of captive portal to "Allow HTTPS traffic without sign-on", we suggest setting the captive portal’s strict policy to 'Block all access until sign-on' allowing the captive portal page to pop-up when clients connect to the SSID.

Here's a FAQ about the captive portal CNA for your reference.

https://businessforum.zyxel.com/discussion/2421/why-android-devices-dont-display-captive-network-assistant-cna#latest

Zyxel_Freda

Hi @dpat,

May I know that the strict policy of captive portal was set in your site?

Because some Android devices are not pop-up captive landing page when you set the strict policy of captive portal to "Allow HTTPS traffic without sign-on", we suggest setting the captive portal’s strict policy to 'Block all access until sign-on' allowing the captive portal page to pop-up when clients connect to the SSID.

Here's a FAQ about the captive portal CNA for your reference.

https://businessforum.zyxel.com/discussion/2421/why-android-devices-dont-display-captive-network-assistant-cna#latest

dpat

Thank you @Nebula_Freda