Removing MAC-based device from Nebula authentication

paulb Posts: 16  Freshman Member
edited April 14 in Nebula
I have to remove some MAC-based devices from the (free) Nebula Authentication, but I just can’t figure out how to do this. There seems to be no way to remove any of these devices?

How can this be done?

Thanks in advance!

All Replies

  • Zyxel_Chris
    Zyxel_Chris Posts: 422  Zyxel Employee
    Hello, you can simply delete it at Organization-wide>Cloud Authentication.
    Feel free to let me know if got any other question. =)

  • Zyxel_Barney
    Zyxel_Barney Posts: 79  Zyxel Employee
    Hi @paulb

    There are two sets of Cloud Authentication pages. One is under your Site-wide tab, the other is under your Organization-wide.

    Because of the way we designed the administrator privileges and hierarchy, the Site-wide Cloud Authentication page cannot delete user/MAC accounts.

    Please check the Organization-wide Cloud Authentication page for the option to remove/delete these accounts.