Hello,we have problems with availability ContentFilter service. USG110 - FW V4.38(AAPH.0)ITS-WK26-r94697 Example from log :2020-07-31 12:02:23 notice / Content Filter / Service is available now 2020-07-31 12:01:44 alert / Content Filter / Service is unavailable now and few examples : 2020-07-30 16:16:31 alert/warning-web-sites/WEB WARNING/www.vbktrade.cz : Service is unavailable, error code 10, Rule_id=11, SSI=N (Content Filter) 2020-07-30 09:43:28 alert/warning-web-sites/WEB WARNING/detectportal.firefox.com : Service is unavailable, error code 10, Rule_id=11, SSI=N (Content Filter) 2020-07-30 10:03:33 alert/warning-web-sites/WEB WARNING/www.oldiesradio.cz : Service is unavailable, error code 10, Rule_id=11, SSI=N (Content Filter) 2020-07-30 13:03:51 alert/warning-web-sites/WEB WARNING/postsignum.ttc.cz : Service is unavailable, error code 10, Rule_id=11, SSI=N (Content Filter) Very thanks for answer Vaclav

Hi @kyssling, Thanks for the remote session. I add DNS Address/PTR Record “webres.2.geo.ctmail.com=216.163.188.49”. You can monitor Content Filter and see if the issue is resolved.

ContentFilter availability

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kyssling Posts: 102

Ally Member

October 2020

Just for information: on USG 110 after upgrading to 4.39WK38 problem
Service is unavailable, error code 10, Rule_id = 12, SSI = N (Content Filter)
or
Content Filter :Service is unavailable now
almost disappeared (previously about 250 times a day, now max twice).

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ContentFilter availability

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