VPN100: Repetitively error: myZyXEL.com Certificate download has failed
[Deleted User]
Posts: 6 Freshman Member
Hi, I get repetitively this error in the log file (once a day): myZyXEL.com Certificate download has failed.
Device is a VPN100 with FW 4.35(ABFV.3).
Any ideas? Regards, Dany
Device is a VPN100 with FW 4.35(ABFV.3).
Any ideas? Regards, Dany
0
Accepted Solution
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Hi @Dany,
The error comes from "Certificate Update" in Configuration > Security Service > SSL Inspection > Certificate Update.
We have fixed the issue on the update server.
Try to click "Update Now" and SSL certificate is able to be downloaded successfully.
Best regards,
EmilyDon't miss this great chance to upgrade your Nebula org. For free!
5
All Replies
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Hi @Dany,
The error comes from "Certificate Update" in Configuration > Security Service > SSL Inspection > Certificate Update.
We have fixed the issue on the update server.
Try to click "Update Now" and SSL certificate is able to be downloaded successfully.
Best regards,
EmilyDon't miss this great chance to upgrade your Nebula org. For free!
5 -
Hi @Zyxel_Emily
Thank You for Your help. Solution has worked. After one "manual Update Now", the "Auto Update" was successful.
0 -
I have a USG Flex 700 running firmware version 5.31(ABWD0) which is having the same continuous error "2022-09-26 14:45:03 error myZyXEL.com Certificate download has failed.).
I have tried unsuccessfully to perform the update manually, but it continues to fail that way as well. "SSL Certificate download has failed. (failed) at Mon Sep 26 15:18:05 2022"
How can I correct this issue?
Jay0 -
jayd691,
I saw you create another one Flex 700 - Certificate download has failed
I will reply to the one you create, thank you.0
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