Factory Reset NSW100-10P

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Pook
Pook Posts: 140  Ally Member
First Anniversary 10 Comments Nebula Gratitude Friend Collector
edited April 2021 in Nebula
Hey Guys

Anyone know where to find the magic reset button is this device? Stuck on SYS light flashing and no ports are active.

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  • Zyxel_Jason
    Zyxel_Jason Posts: 395  Master Member
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @Pook ,

    The symptom you describe seems the Switch is stuck at booting stage.
    May you able to connect a console cable and share the screenshot of the output when the Switch boots up?

    Thanks.
    Jason
  • Pook
    Pook Posts: 140  Ally Member
    First Anniversary 10 Comments Nebula Gratitude Friend Collector
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    Thanks, I don't have a cable but it is worth investing in one. Can you link me to what I need?
  • Zyxel_Jason
    Zyxel_Jason Posts: 395  Master Member
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @Pook ,

    NSW100-10P is using RS232 as console port, so you may need to buy a RS232-to-USB cable.
    After connecting the console cable between your PC and the Switch, run the terminal software like Tera Term or Putty and boot up the Switch.

    Please note the baudrate(speed) should be configured as 115200 in the terminal software.
    Jason

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