Last Heartbeat Time Zone

sebala
sebala Posts: 17  Freshman Member
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edited April 2021 in Nebula
Hello, 

what is the time zone used for Last Heartbeat in VPN connections screen ? (Under NCC > Security gateway > Monitor > VPN connections)

Sebastien

Accepted Solution

  • Zyxel_Jonas
    Zyxel_Jonas Posts: 313  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
    Hi @sebala,

    After doing some test, I had successfully duplicated the time zone issue on my side. We are already fixing this problem and will have you update once it's fixed.

    Sorry for the inconvenience.
    Jonas,
    Jonas,

All Replies

  • Zyxel_Jonas
    Zyxel_Jonas Posts: 313  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Hi @Sebala,

    The last heartbeat time zone is based on the local time zone configured in the general settings.

    Jonas,
    Jonas,
  • sebala
    sebala Posts: 17  Freshman Member
    First Anniversary Nebula Gratitude First Comment
    Something should be wrong.

    In general settings, I've set France 


    In NSG VPN connections (for same site), I have this :

    It is currently 2020-12-03 14:28 in France (UTC+1)
    So the Heartbeat is UTC+8 (Hong Kong, Singapore...)
  • Zyxel_Jonas
    Zyxel_Jonas Posts: 313  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Hi @sebala,

    May I know your organization/site name and please activate Zyxel support (located at HELP > Support request). I would like to check the status on your site, because as I've checked it is normal on my side.

    Jonas,
    Jonas,
  • Zyxel_Jonas
    Zyxel_Jonas Posts: 313  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
    Hi @sebala,

    After doing some test, I had successfully duplicated the time zone issue on my side. We are already fixing this problem and will have you update once it's fixed.

    Sorry for the inconvenience.
    Jonas,
    Jonas,
  • Zyxel_Jonas
    Zyxel_Jonas Posts: 313  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Hi @sebala,

    I would like to inform that the issue was already fixed.
    If there is any service needed, please feel free to let me know.

    Jonas,
    Jonas,

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