Last Heartbeat Time Zone

sebala

Hello, 

what is the time zone used for Last Heartbeat in VPN connections screen ? (Under NCC > Security gateway > Monitor > VPN connections)

Sebastien

Zyxel_Jonas

Hi @sebala,

After doing some test, I had successfully duplicated the time zone issue on my side. We are already fixing this problem and will have you update once it's fixed.

Sorry for the inconvenience.
Jonas,

Zyxel_Jonas

Hi @Sebala,

The last heartbeat time zone is based on the local time zone configured in the general settings.

Jonas,

sebala

Something should be wrong.

In general settings, I've set France 


In NSG VPN connections (for same site), I have this :

It is currently 2020-12-03 14:28 in France (UTC+1)
So the Heartbeat is UTC+8 (Hong Kong, Singapore...)

Zyxel_Jonas

Hi @sebala,

May I know your organization/site name and please activate Zyxel support (located at HELP > Support request). I would like to check the status on your site, because as I've checked it is normal on my side.

Jonas,

Zyxel_Jonas

Hi @sebala,

After doing some test, I had successfully duplicated the time zone issue on my side. We are already fixing this problem and will have you update once it's fixed.

Sorry for the inconvenience.
Jonas,

Zyxel_Jonas

Hi @sebala,

I would like to inform that the issue was already fixed.
If there is any service needed, please feel free to let me know.

Jonas,