5-in-1 Security Pack License

Sham Posts: 1  Freshman Member
First Anniversary
edited April 2021 in Security
I purchased the 5-in-1 Security Pack to renew my license and updated the portal. However, when I log in to the unit itself, it still shows that my license has expired. What other steps are needed? 

All Replies

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,066  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @Sham

    Could you provide the device serial number, device mac address, and 5-in-1 Security pack license key to me via private message? We can help to check what may go wrong further.

Security Highlight