Zyxel Multy X - Bought set with 2, need one more

torholm

Hi, is it possible to buy only one of the Multy X Tri-Band AC3000? I have delivered to a customer the set with 2 and now the customer need one more to get the desired WLAN coverage.
I cannot find single one sold at any of our suplyers.

Best regards
Tor

#MultyX_December

Dardan

Hi Tor,
At the moment only two devices can be connected. A 3rd device is currently not supported - maybe later. 

BR,
Dardan

Zyxel_Kelly

@torholm

Thank you for your interests!

We expect to start selling single node Multy in January 2018 in Norway.

It will be available in Komplett.no  

Dardan

Hi Tor,
At the moment only two devices can be connected. A 3rd device is currently not supported - maybe later. 

BR,
Dardan

torholm

That would have been nice to know before buiyng the set, as I was told that it should be easy to add another one. I suggest that this information is presented clearly somewhere relevant. Like the datasheet for example........
Thank you for the answer anyway.

Tor

Dardan

According to the user guide more than 2 devices can be connected (Page 4).
ftp://ftp.zyxel.com/Multy_X_(WSQ50)/user_guide/Multy X (WSQ50)_V1.0.0 ed1.pdf 

But I can't verify that. Maybe @Zyxel_Support can give us the answer. 

BR,
Dardan

Zyxel_Kelly

@torholm

Thank you for your interests!

We expect to start selling single node Multy in January 2018 in Norway.

It will be available in Komplett.no  

Zyxel_Steven

@Dardan,

Currently, Multy X is supported 3 units in one star topology.