Firmware upgrade!

elcapito Posts: 12  Freshman Member
edited December 2017 in Multy WiFi System
First I receive this:

I select"Start", an after some time I get this:

I select "Confirm", and I get this again:

This goes on and on without anything more happening. I tried to restart the "main" Multy X (now in bridge mode" but the cycle repeats itself. The Wi Fi is working well but............anyone with a good solution?


Accepted Solution

All Replies

    ENDLESS Posts: 56  Ally Member
    Hi elcapito,
    May I know your Multy X app version and the upgrade steps?
    About this problem: Are you upgrade the latest app version first? After that, change to bridge mode, then upgrade to the latest FW of Multy X?
  • Zyxel_Steven
    Zyxel_Steven Posts: 246  Zyxel Employee
    Answer ✓
    We have contacted you via private message.
    Please check you message box. Thanks.
  • elcapito
    elcapito Posts: 12  Freshman Member
    Endless! Thanks for taking time to help!
    As you can see I have been contacted by Zyxel to rectify my problem. I will wait for their solution, but in the unlikely event of them coming short of a fix, I will try your suggestion!

    Thanks again!
  • elcapito
    elcapito Posts: 12  Freshman Member
    Problem is now solved! I already had the latest issue. The prompt to upgrade is now removed!

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